The Services offered by The Savoy Jersey can only be used by customers who have first read these Terms and Conditions and accepted them by clicking on the appropriate box provided for the purpose. If a reservation is made through any other channel, other than our direct web page or over the phone, please refer to the Terms & Conditions produced on their page.

1. PRICE

All rates are quoted per room, per night and are inclusive of local tax (GST). All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed when paid in full.

Disclaimer: Nightly rates are priced between £50 - £9999, and therefore obvious errors and mistakes (including misprints) are not binding. You cannot derive any rights in the event of errors or mistakes.

2. PAYMENT & CANCELLATION POLICY

All major credit cards and debit cards are accepted- additional 2% of surcharge for AMEX payments. Total accommodation amount will be charged on the moment of making a reservation- all bookings are non refundable. Guests are highly recommended to acquire travel insurance to cover cancellations and/or no shows.

3. ARRIVAL & DEPARTURE

Guests are requested to fill up a check in form upon arrival (check in time is 2pm). Guests are requested to vacate the room by 10:30am (late check out is subject to availability and incurs an additional charge). The hotel will not honour any bookings with scheduled arrival between 2nd January and 5th February, as the property is closed. The hotel is entitled to charge an extra fee for check-outs after 10:30am.

4. CHILDREN

Children are most welcome, though in the interests of safety we ask that they be accompanied by an adult at all times.

5. PETS

We regret that we are not able to accommodate pets, but guide dogs are permitted.

6. SMOKING

Smoking is not permitted by law inside any part of the hotel building or bedrooms or on the front entrance to the hotel.

7. DISABLED ACCESS & PARKING

A designated car-parking bay is available for guests with limited mobility. Wheelchair entry to the hotel is clearly sign-posted from the car park. Guests are responsible for any damage or loss that may occur to their vehicle or its contents while in our car park. Daily fee of £5.50 applies to guests who do not book directly with the hotel. Direct bookers do not pay for parking.

8. DAMAGES & BREAKAGES

Guests are responsible for any breakages or damages, which they may cause. While we do not normally charge for minor accidental breakages, we will debit your card for the full cost of all other breakages or missing items. We may also make a further charge of £50 if guests do not report such an occurrence. The hotel will also charge in full for any lost room nights resulting from any damage/ incidents.

9. PRIVACY POLICY

Any data collected during the course of this booking will be stored on our computer(s). We may from time to time contact you about promotions and offers. We will not share your details with any third party. If providing an email address, you will receive marketing communications, from The Savoy Jersey until such time as you opt out.

One stamp will be applied on each premium gin purchased, in numbered order, to unlock the corresponding prize. Prizes can only be unlocked in order, from one to five. Gin stamps acquired out of numerical order do not unlock prizes unless all previous prizes have been unlocked and redeemed first. Example: Afternoon Tea prize cannot be unlocked unless the previous two prizes (G&T, Gin glass set) have been unlocked and redeemed first. All prizes are not cash redeemable and subject to availability. First prize (G&T) can be substituted for a non-alcoholic drink. Prize one is not redeemable on the day it is unlocked, prize two is a set of two Savoy gin glasses. Prize three is full afternoon tea for two persons. Prize four is a gin masterclass for one person and will take place at the venue of our choosing on available dates. Prize five is an overnight stay with breakfast in a House Double or Twin Room. Passports are your responsibility and lost/destroyed/missing passports will not be replaced, and any stamps acquired will be lost. At this point, a new (blank) passport may be purchased, subject to availability. Prizes can only be redeemed by the passport holder, i.e the person named within the passport. We reserve the right to amend, change or cancel any aspect of this competition without any notice. We advise responsible drinking, this passport is meant as a journey to experiment with a range of gins, keeping a record as you go. Please enjoy in moderation.

Reservation, Deposit and Payment

A Reservation is secured upon receipt of Credit Card details, Debit Card details, Cheque or Cash. The Cards will be charged with a non-refundable deposit, which will be a third of the Grand Total of pre-booked Food and Beverages. In the absence of the deposit, The Hotel will release the date and make it available for other enquiries. The Hotel will endeavour to notify parties with a tentative reservation, that another party is interested in their date, but do not make any guarantees for holding this date, if a deposit has not been paid to secure it.

The Hotel reserves the right to cancel and return a deposit, if it can no longer guarantee, that hotel guests remain unaffected due to certain requirements made by the Client.

Final Payment

The final payment is to be made on the date of the event or earlier. Should the Hotel not receive the payment in full on time, it reserves the right to cancel the event and process the cancellation charges.

Final Numbers

Final numbers of the guests attending the event and their food order have to be confirmed two weeks before the event (a minimum of 50 guests in the Savoy Suite Room will be charged). Additional guests attending on the day will be catered to the best ability of the Hotel, considering the food prepared and purchased for preordained numbers is finite, and charges will apply per additional guest concurrent with menu chosen for the event.

A 5% discretionary Service Charge will be added to the total bill. This will be fairly shared among all of the staff. Jersey Goods and Services Tax is included in all of the sales throughout the Hotel.

Accommodation and Parking

Accommodation that is not reserved in advance will depend on availability. The Hotel will not be liable for any damages to guest’s vehicles parked in the hotel car park or property left inside the hotel. The Hotel is not liable for any losses incurred whilst attending an event at the Hotel, any theft or damage to clothes or property, or any items left behind.

Cancelation

The Client is free to cancel the event at any time. The following cancellation charges will apply.

  • Booking not confirmed (deposit not taken) – No charge
  • Booking confirmed (deposit taken) – Loss of the deposit
  • Less than two weeks to the event – Full payment

Amendments or Cancellation by Hotel:

The hotel reserves the right to cancel any bookings forthwith or offers the right to offer alternative facilities without any responsibility on its part in the event of:

  • Any occurrence beyond the reasonable control of the hotel, which shall prevent it from performing its
  • obligations in connection with the booking.
  • If the booking might, in the opinion of the hotel, prejudice the reputation of the hotel.
  • If the client is in arrears of previous payments to the hotel.
  • If the hotel becomes aware of any change in the client’s financial situation.
  • From time to time due to changes in the market forces, the hotel may have to make a slight increase on quoted prices. You will be made aware of any necessary changes prior to the function.

Operating times

The function room for the evening events can be accessed for decorating from 2pm on the day, unless agreed otherwise with the Hotel.

Function bars are open from the arrival of the attending guests and closed at midnight.

After the bar service is finished, the guests have 30 minutes to leave the Hotel premises. Residents attending the event will be asked, if they wish to continue to have more drinks, to move to the resident’s bar.

The decoration for the function room can be arranged by the Hotel or the Client. Damage caused to the Hotel property by the Clients decorating, will have to be paid for by the Client.

Entertainment

The entertainment for the event is to be arranged by the Hotel or has the Manager’s approval. The entertainment has to finish at midnight, and the Manager has the authority to control volume levels at all times.

I understand the above Terms and Conditions and agree with them.

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